We currently ship within Spain, and most orders arrive within 3–7 business days. Your order is carefully packed to make sure everything arrives in perfect condition. Once your package is on its way, you'll receive shipping updates so you always know where it is. We sometimes work with Correos — and if you've used them before, you know they usually do a great job… though occasionally they like to take the scenic route 😉. Either way, we'll keep you informed every step of the way. If you ever have questions about your shipment, feel free to reach out — we're always happy to help.

We offer a 30-day return policy on all unused items in their original packaging. If you're not completely satisfied with your purchase, simply contact our customer service team to initiate a return. Refunds are processed within 5-7 business days of receiving the returned item.

Once your order has been shipped, you'll receive a shipping confirmation email from us. We'll keep you informed with email updates as your order makes its way to you. If you have any questions about your order status at any point, our support team is always happy to help.

Our customer support team is available via email and live chat. We typically respond within 24 hours during business days. For urgent matters, please use our live chat feature for the fastest response.